Social Pass – Terms of Service
Last Modified: 20 May 2026
GENERAL TERMS AND CONDITIONS
1. Applicability and Acceptance of the Terms
This website and Social Pass mobile application are operated by the BLOOMBOX H.AN LTD. The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, these “Terms and Conditions"), serve as the contract between you and Social Pass and govern your purchase, access to and use of our website and mobile application, including any product, content, functionality and services offered on or through them, and running on smart phones, tablets and other devices which provide dedicated non-browser-based interactions (all of which are collectively called the “Platform“).
These Terms and Conditions apply whether you access the Platform as a guest or a registered user who has purchased or otherwise been granted access to a Social Pass product (“Member(s)”).
By using and purchasing any digital Social Pass product (“Product") offered by the Social Pass or carrying out any purchase/transaction through our Platform, as well as your usage of any service offered by the Social Pass through the Platform (the “Services”), you agree to be bound and abide by these Terms and Conditions, the End User License Agreement (EULA), the Rules of Use and our Privacy Policy, incorporated herein by reference. If you do not agree to these Terms and Conditions or the Privacy Policy, you must not access or use the Platform.
People who are under the age of 18 years, may only use our Platform and its features with legal parental or guardian consent. Accordingly, you agree that you are 18 years of age or older or possess legal parental or guardian consent and are fully able and competent to enter into the terms, conditions, representations and warranties set forth in these Terms and Conditions; otherwise, please exit the Platform. We suggest that you take advantage of any access controls offered through the Platform or third-party sites, which are designed to assist you in limiting or blocking access to certain types of web content you may feel are harmful to or inappropriate for minors.
2. Restricted Section
You acknowledge that the Platform may include, refer to, or contain content, features, products or services which refer to alcohol. Such parts of the Platform are intended for the use of only specified persons (Restricted Section). The Restricted Section is intended for use by you only if you are of legal age and legally allowed to purchase alcohol in the country of purchase or of residence. If you do not fall within this category, you may be in breach of laws or regulations applicable in your country of residence or in your country of access and you are therefore not permitted to access the Restricted Section. You expressly acknowledge and agree that any use of the Restricted Section in breach of the applicable laws or regulations in your country or residence or in your country of access will be at your sole risk and in no event will Social Pass, or any of its or their respective licensors or service providers, have any liability arising for or related to such use, whatsoever.
3. Changes to the Terms and Conditions
We may revise and update these Terms and Conditions from time to time in our sole discretion to incorporate new features, services, and functionalities to the Platform, and your membership, as well as comply with changes in applicable laws. All changes are effective immediately when we post them and apply to all who access, and use the Platform thereafter.
Your continued use of the Platform following the posting of revised Terms and Conditions means that you accept and agree to the changes. You are expected to check this page each time you access the Platform, so you are aware of any changes, as they are binding on you. If you do not agree with the updated Terms, you must discontinue use of the Platform and Services.
4. Accessing the Platform and Account Security
We reserve the right to withdraw or amend the Platform, and any Service or material we provide on the Platform, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Platform is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Platform, or the entire Platform to users or Members.
You are responsible for:
Making all arrangements necessary for you to have access to the Platform.
Ensuring that all persons who access the Platform through your internet connection are aware of these Terms and Conditions and comply with them.
To access the Platform or the Services it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Platform that all the information you provide on the Platform is correct, current and complete. You agree that all information you provide to register with the Platform or otherwise, including but not limited to using any interactive features on the Platform, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information, in accordance with our Privacy Policy.
If you choose, or are provided with, a username, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to the Platform or portions of it using your username, password or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you log out of your account at the end of each session. You should use caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.
We have the right to disable any username, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms and Conditions.
5. Orders and Refunds
When you attempt to purchase any Product or carry out any purchase/transaction on our Platform by clicking the “Buy" or equivalent option, this constitutes an offer to buy the Product and/or complete the purchase/transaction. Your purchase is not complete until we receive your payment, and we email you to confirm the transaction and your membership. We reserve the right to reject your offer and not conclude a sale agreement with you.
We may, at our sole discretion, verify your identity prior to processing a purchase. We may also refuse to process, or may cancel a purchase, as reasonably deemed necessary, to comply with applicable law or to respond to a case of misrepresentation, fraud, known or potential violations of the law or these Terms and Conditions. Refunds for cancelled orders may be issued where appropriate in accordance with these terms and conditions.
Subject to any applicable laws, memberships are non-refundable once purchased. Refunds shall only be processed if:
Exceptions may be granted at Social Pass’s discretion
Unused vouchers do not automatically entitle a refund
Technical issues, duplicate charges, fraud, or inability to access the service may qualify for refunds
6. Membership
You may only obtain a valid Social Pass Membership through any of the following means:
By making a Purchase through the Platform: When you make a successful payment for a selected Product on the Platform, you will be granted access to a wide range of buy one get one free offers and/or discount offers, provided by our partner merchants (the “Offers”) for the term as detailed in the specific Product you have purchased. Your membership shall commence from the date your payment transaction is confirmed by Social Pass via email, and your usage of the Offers, shall be governed by the Rules of Use, found on our Platform.
By Accessing Promotional or Complimentary Product; From time to time, Social Pass may, at our sole discretion, make certain Products available on a promotional or complimentary basis (“Promotional/Complimentary Products”). These may include limited-time campaigns, community initiatives, or partner-supported programmes where access to a Product is provided without payment for a defined period and subject to specific campaign terms (“Promotional Terms”). Promotional or Complimentary Products are provided free of charge, have no cash value, and cannot be exchanged, transferred, or redeemed for monetary compensation. Unless otherwise specified, Membership access will commence once the claim has been successfully completed and confirmed by Social Pass via email or in-app notification.
Promotional or complimentary memberships may be subject to specific exclusions, limitations, redemption caps, merchant participation restrictions, and defined validity periods as communicated at the time the offer is made available. Merchant participation and Offer availability remain subject to each participating merchant’s continued participation, operational capacity, and applicable offer terms.
Social Pass reserves the right to modify, suspend, withdraw, or limit any Promotional or Complimentary Product at any time, including limiting the number of claims per user or cancelling memberships obtained through misuse, abuse, fraud, technical errors, or other activity deemed inconsistent with normal consumer use
7. Payment and Pricing
A Social Pass Product may be purchased on our Platform by using a valid credit or debit card or through any payment solution service available on our Platform at the time of purchase.
Products sold by Social Pass may be subject to applicable taxes and other fees which will be added upon checkout, as applicable. Social Pass reserves the right to establish, remove and/or revise fees for any Product obtained through the use of the Platform at any time in Social Pass’ sole discretion. You will be notified of any applicable fees and taxes including but not limited to any service fee, prior to purchase, upon checkout.
Social Pass may at its discretion operate dynamic pricing, which means that prices of items may change whilst you are browsing the Platform. Offer prices can also change at any time at the discretion of the participating merchants and/or Social Pass.
If you purchase a membership and opt-in for auto renewal, the debit/credit card on your profile will be automatically charged at the end of each subscription period for the retail price of the membership being renewed on that date. To ensure no disruption in service you are required to always have a valid debit/credit card on your profile. To opt out of Auto-renewal, you may cancel before the renewal date. Learn how to cancel a membership here.
Occasionally there may be an error or omission related to the pricing or description of advertised products. We will use reasonable efforts to correct any errors or omissions as soon as practicable after learning of them. We reserve the right to change, modify, substitute, suspend or remove without notice any information related to the Product. If we made an error or omission and you have already purchased a product: (i) if the actual price of the product is less than the stated price at the time of purchase, we will charge you the lower price; or (ii) if the actual price of the product is higher than the stated price, we will contact you and allow you the option to pay the correct (higher) price or cancel your order and receive a refund.
8. Promotions and Offers
By participating in promotions/ offers related to the Products advertised either through our Platform or through authorised third party platforms, you agree to be bound by these Terms, the Rules of Use and any promotional specific terms and conditions published on our Platform.
We reserve the right to terminate, extend, unpublish and/or remove any promotion at any time without prior notice.
We cannot be held responsible for the prices, products and/or services offered to you by third parties through the promotions.
We may apply redemption limits or usage thresholds where necessary to maintain service availability or merchant operational capacity.
9. Termination
Social Pass reserves the right to alter, suspend or discontinue any part (or the whole of) the Product, at any time and for any reason. These terms shall continue to apply to any modified version of the Product unless it is expressly stated otherwise.
You may terminate your Membership at any time by requesting through the App or sending a request to our customer service dedicated email address. Any refund request shall be subject to the Refund Policy.
10. Intellectual Property Rights
The Platform, the Products and its entire content, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by Social Pass, its licensors or other providers of such content/material and are protected by copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.
These Terms and Conditions permit you to use the Platform for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on our Platform, except as follows:
Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
You may store files that are automatically cached by your Web browser for display enhancement purposes.
You may print one copy of a reasonable number of pages of the Platform for your own personal, non-commercial use and not for further reproduction, publication or distribution.
If we provide desktop, mobile or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.
If we provide social media features with certain content, you make take such actions as are enabled by such features.
You must not:
Modify copies of any materials from the Platform.
Use any illustrations, photographs, video or audio sequences or any graphics separately from the accompanying text.
Delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from the Platform.
Access or use for any commercial purposes any part of the Platform or any services or materials available through the Platform.
If you wish to make any use of material on the Platform other than that set out in this section, please address your request to support@socialpassapp.com
If you print, copy, modify, download or otherwise use or provide any other person with access to any part of the Platform in breach of the Terms, your right to use the Platform will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title or interest in or to the Platform or any content on the Platform is transferred to you, and all rights not expressly granted are reserved by Social Pass. Any use of the Platform, Product and Services not expressly permitted by these Terms and Conditions is a breach of these Terms and may violate copyright, trademark and other laws.
11. Trademarks
The Social Pass name and trademarks, the Social Pass logo and all related names, logos, product and service names, designs and slogans are trademarks of Social Pass or its affiliates or licensors. You must not use such marks without the prior written permission of the Social Pass. All other names, logos, product and service names, designs and slogans on the Platform and Products are the trademarks of their respective owners.
12. Prohibited Uses
You may use the Product and Platform including any Restricted Section only for lawful purposes and in accordance with these Terms and Conditions. You shall not under any circumstance, use the Product and/or Platform:
In any way that violates any applicable federal, state, local or international law or regulation (including, without limitation, any laws regarding the export of data or software).
To copy or seek to copy the Platform, the Products, or obtain any of the Services by fraudulent means or assist others to copy the Platform, the Products, or obtain any the Services by fraudulent means.
For the purpose of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise.
To send, knowingly receive, upload, download, use or re-use any material which does not comply with the Content Standards set out in these Terms and Conditions.
To transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any “junk mail", “chain letter" or “spam" or any other similar solicitation.
To impersonate or attempt to impersonate Social Pass, its employee, another user or any other person or entity (including, without limitation, by using e-mail addresses or screen names associated with any of the foregoing).
To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Platform, or which, as determined by us, may harm Social Pass or users of the Platform or expose them to liability.
Additionally, you agree not to:
Use the Platform in any manner that could disable, overburden, damage, or impair the Platform or interfere with any other party's use of the Platform, including their ability to engage in real time activities through the Platform.
Use any robot, spider or other automatic device, process or means to access the Platform for any purpose, including monitoring or copying any of the material on the Platform.
Use any manual process to monitor or copy any of the material on the Platform or for any other unauthorized purpose without our prior written consent.
Use any device, software or routine that interferes with the proper working of the Platform.
Introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful.
Attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Platform, the server on which the Platform is stored, or any server, computer or database connected to the Platform.
Attack the Platform via a denial-of-service attack or a distributed denial-of-service attack.
Otherwise attempt to interfere with the proper working of the Platform.
13. Reliance on Information Posted
The information presented on or through the Platform is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Platform, or by anyone who may be informed of any of its contents.
The Platform may include content provided by third parties, including materials provided by other users. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by Social Pass, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of Social Pass. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third party.
14. Changes to the Platform
We may update the content on the Platform from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Platform may be out of date at any given time, and we are under no obligation to update such material.
Information About You and Your Visits to the Platform
All information we collect on the Platform and the Product is subject to our Privacy Policy. By using the Platform, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.
15. Online Purchases and Other Terms and Conditions
All purchases through our Platform or other transactions for the sale of goods or services formed through the Platform or as a result of visits made by you are governed by these Terms and Conditions. Additional terms and conditions may also apply to specific Products, services or features of the Platform. All such additional terms and conditions are hereby incorporated by this reference into these Terms.
16. Linking to the Platform and Social Media Features
You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part without our express written consent.
The Platform may provide certain social media features that enable you to:
Link your own or certain third-party Platforms to certain content on the Platform.
Cause limited portions of content on the Platform to be displayed or appear to be displayed on your own or certain third-party Platforms.
You may use these features solely as they are provided by us and solely with respect to the content they are displayed with and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:
Establish a link from any Platform that is not owned by you.
Cause the Platform or portions of it to be displayed, or appear to be displayed by, for example, framing, deep linking or in-line linking, on any other Platform.
Otherwise take any action with respect to the materials on the Platform that is inconsistent with any other provision of these Terms.
The Platform from which you are linking, or on which you make certain content accessible, must comply in all respects with the Content Standards set out in these Terms.
You agree to cooperate with us undo any unauthorized framing or linking immediately. We reserve the right to withdraw linking permission without notice.
We may disable all or any social media features and any links at any time without notice in our discretion.
17. Links from the Platform
If the Platform contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links to menus, social media pages, map locations or contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party Platforms linked to the Platform, you do so entirely at your own risk and subject to the terms and conditions of use for such Platforms.
18. Disclaimer of Warranties
While we work to ensure that all product and platform information are correct, we cannot guarantee that any information or product descriptions are accurate or complete. All information is provided for informational purposes only and we encourage you to read all the information that accompanies the products before purchase and usage. You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the platform will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our platform for any reconstruction of any lost data. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the platform or any services or items obtained through the platform or to your downloading of any material posted on it, or on any platform linked to it.
Your use of the product, the platform, its content and any other services or items obtained through the platform is at your own risk. The product, the platform, its content and any other services or items obtained through the platform are provided on an “as is" and “as available" basis, without any warranties of any kind, either express or implied. Neither Social Pass nor any person associated with Social Pass makes any warranty or representation with respect to the completeness, security, reliability, quality, accuracy or availability of the platform. Without limiting the foregoing, neither Social Pass nor anyone associated with Social Pass represents or warrants that the platform, its content or any services or items obtained through the platform will be accurate, reliable, error-free or uninterrupted, that defects will be corrected, that our platform or the server that makes it available are free of viruses or other harmful components or that the platform or any services or items obtained through the platform will otherwise meet your needs or expectations.
Social Pass hereby disclaims all warranties of any kind, whether express or implied, statutory or otherwise, including but not limited to any warranties of merchantability, non-infringement and fitness for particular purpose.
The foregoing does not affect any warranties which cannot be excluded or limited under applicable law.
19. Limitation on Liability
In no event will Social Pass, its affiliates or their licensors, service providers, employees, agents, officers or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the product, the platform, any platforms linked to it, any content on the platform or such other platforms or any services or items obtained through the platform or such other platforms, including any direct, indirect, special, incidental, consequential or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
The foregoing does not affect any liability which cannot be excluded or limited under applicable law.
20. Indemnification
You agree to defend, indemnify and hold harmless Social Pass, its affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms and Conditions or your use of the Platform, including, but not limited to any use of the Platform's content, services and Products other than as expressly authorized in these Terms and Conditions or your use of any information obtained from the Platform.
21. Governing Law and Jurisdiction
All matters relating to the Platform, the Product, these Terms and Conditions and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of the The Lebanese Commercial Code, without giving effect to any choice or conflict of law provision or rule (whether of the LCC or any other jurisdiction).
Any legal suit, action or proceeding arising out of, or related to, these Terms and Conditions the Product, or the Platform shall be instituted exclusively in the Lebanese courts, although we retain the right to bring any suit, action or proceeding against you for breach of these Terms and Conditions in your jurisdiction of residence or any other relevant jurisdiction. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
22. Limitation on Time to File Claims
Any cause of action or claim you may have arising out of or relating to these terms and conditions, the product, or the platform must be commenced within one (1) year after the cause of action accrues, otherwise, such cause of action or claim is permanently barred.
23. Waiver and Severability
No waiver by Social Pass of any term or condition set forth in these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Social Pass to assert a right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision.
If any provision of these Terms and Conditions are held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms and Conditions will continue in full force and effect.
24. Entire Agreement
These Terms and conditions, our End User License Agreement, Rules of Use, and Privacy Policy, constitute the sole and entire agreement between you and the Social Pass with respect to the Platform, purchase and usage of the Products and supersedes all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Platform.
25. Your Comment and Concerns
The Platform is operated by the Bloombox H.A.N LTD with commercial registration number ΗΕ 463060, and registered office at 59, Archiepiskopou Makariou III, MOUYIAS TOWER, 3rd Floor, Office 301, 6017, Larnaca, Cyprus
All notices of copyright infringement claims should be sent to support@socialpassapp.com
All other feedback, comments, requests for technical support and other communications relating to the Platform should be directed to support@socialpassapp.com